My Toll Experience

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Lenore said:   January 8, 2014 1:00 pm PST
may God avenge this for you, and give you back more than twice what has been stolen. Unbelievable.

Rosalie Ann LaGrutta said:   September 30, 2013 7:45 am PST
Ms. Nevins, I thank God I don't have a Toll Brothers house. God bless you for the work you're doing to warn people away from Toll Brothers! I pray that your house and Toll houses owned by other people won't fall down around them because of the inferior construction. HOW did all these houses ever pass inspection?

Robert Wolfe said:   September 10, 2013 2:15 pm PST
I was seriously considering a toll brothers home and was going to pay cash. You just probably saved me lot of heartache that I don't have time for. Does any company have ethics anymore??

Dawn said:   August 8, 2013 3:06 am PST
Ellen-I watched your vimeo video tonight during a spate of insomnia. We are building a new home near Houston with a general contracter who still uses old school crews... even so, I lose sleep over what I don't know about the entire process. With genuine empathy and admiration for you, I wish you the best in fighting this horrendous company. Toll is building now in Cypress, Tx. just a few miles from where I sit writing this, and their model is extraordinary... their sales team superb, and their finishes outstanding. It is easy to see how people can get sucked into a bad situation. We are renting a mid-priced tract home right now (new build) and I talked to their warranty man today... nice young man. Asked him how he was and he told me he was a little beaten down today. But he treated me with respect even though I was a tenant. This home is the third ______ brand we have lived in since 1986, and unfortunately one of the reasons for our warranty man's bad day was the diminishing lack of quality in the new houses. He is very demoralized by what is apparent cost cutting in this once highly regarded brand... and it makes me so sad to see this builder's name decline... (he has passed away) to the point where I would not buy another of his namesake houses. It seems to be a continuing development in the building industry to allow shoddy workmanship and pass it off to consumers who assume protection under the law. Your activism informs all of us who are in the building process. Keep up the good fight!

Sharyn Murray said:   April 4, 2013 1:13 am PST
Your persistence is VERY encouraging, especially in light of my own struggles. Stay tough and I do hope that you get some compensation.

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