My Toll Experience

About Harald Greve

On April 30, 2004, as the original trial date neared, my attorney, my expert witness, and I met with Toll’s attorney, Jim Kozachek, plus Mark Werther, who was at that time Toll’s expert witness, and one of Mr. Werther’s associates.  The point of the visit was to inspect the house and identify ways to fix the problems.  After spending several hours in my house and examining it very carefully, Mr. Werther stood at the rear of my family room and stated, in front of everyone present, “There are problems with this house that I don’t know how to fix, and I have been in this business [remediating structurally deficient houses] for 30 years.”  That was the last we saw or heard of Mr. Werther.  In came Harald Greve, a Princeton-based engineer who was more concerned about my spilling a teaspoonful of kitty litter on the floor while taking out the garbage than he was about any of the serious structural problems that exist in this house.  (At one point, Greve saw me struggling to carry out a garbage bag and hold the door open at the same time, but he made no effort to help me, even though he was standing just four feet away.  Then when the bag snagged on the edge of the metal screen door and a teaspoonful of litter fell out, he took a photo of the spilled litter, and emphasized it not once but twice in his report about my house.)   I have been advised by other Toll Homeowners that Mr. Greve operated on a similar level when viewing their homes.

I have every reason to believe that Toll got rid of Werther because he wanted to repair the house PROPERLY.  Toll appears to want only to repair houses CHEAPLY – or, better yet, not at all -- and based upon my experience, I have to conclude that Harald Greve is completely willing to tell them whatever it is they want to hear.

 

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